In the quest to bringing customers more close to the MTN Nigeria services and to enable customers have access to more reliable and accessible customercare services, MTN has made it possible for their registered subscribers to access a self care portal on their website.
A portal that connects you, as a subscriber to a variety of services you mostly crave for. The service offers 24hrs support and immediate access to the information you want to know or learn and help you with all you need within the MTN services.
Additionally, you can also check the status of your requests and be informed when the service is completed at the comfort of your home, office or wherever you may be for as long as you are connected.
Though the service is available free and to all but, it requires you to have an MTN Security Number- a security number which would be given to you upon registration.
Upon registration, you would immediately have access to initiate and excecute all of the following services:
1- Do SIM Replacement -retrieve your stolen, damaged or lost SIM cards.
2- View Call logs and details
3- Change Security Key
4- Access Share 'N' Sell, also known as MTN credit transfer
5- Retrieve your PUK number
6- Make Balance Inquiry
7- Activate data bundles
8- Activate and deactivate call forwarding.
You may visit The MTN SelfCare Portal Here and experience how beautiful it is to be free!
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